TTEC (TTEC)
Builds and runs customer-experience operations through Engage and Digital.
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Provides customer-care operations through TTEC Engage and CX technology consulting through TTEC Digital. The business pairs a large global delivery workforce with cloud contact-center, CRM, AI, analytics, and managed-services work for enterprise and public-sector clients.
Runs two reportable segments: TTEC Engage and TTEC Digital. Engage handles AI-enabled customer engagement, customer acquisition, retention, technical support, fraud mitigation, and back-office services for enterprise and public-sector clients.
Digital designs CX roadmaps, implements cloud and premise-based contact-center and CRM technologies, and provides AI, analytics, consulting, software, and managed services. The setup grew out of TeleTech's shift from contact-center outsourcing into a services-and-technology model.
Delivery is global and labor-heavy, with Engage carrying the operational center of gravity and Digital supplying the technology layer. Founder-chairman Kenneth D. Tuchman remains CEO, and the business depends on enterprise outsourcing demand, cloud contact-center partners, and the execution quality of its large service workforce.
Company facts
Target rangeAs of Sep 21, 2026
Latest analyst notes
| Date | Firm | Action | Prior | Current |
|---|---|---|---|---|
| Nov 10, 2025 | William Blair | Downgrade | ||
| Oct 1, 2024 | Guggenheim | Upgrade |
EPSReportedEstimate
RevenueReportedEstimate
Balance sheet, Jun 30, 2026Cash & short-term investments $93.9M · Total debt $933.4M · Total assets $1.37B · Shareholders' equity $72.2M
- Revenue
- $455.5M
- Operating income
- $11.0M
- Net income
- −$15.4M
HistoryDividendAnnual yield
| Institutions | 26.91% | 13.27M shares | |
|---|---|---|---|
| 89 holders · as of Jun 30, 2026 | |||
| Insiders | 58.62% | 28.90M shares | |
| 13 holders · as of Jul 20, 2026 | |||
| Other | 14.47% | 7.13M shares | |
| remainder | |||
49.30M company shares as of Sep 22, 2026 · institutions as of Jun 30, 2026 · holders as of their latest filing
Top shareholders13F · 13D/G · Form 4
| Holder | Stake | Shares | Date |
|---|---|---|---|
Kenneth D. Tuchman1Insiderdirector, 10 percent owner, officer: Chairman & CEO | 56.50% | 27.85M | filed Aug 1, 2025 |
The Vanguard GroupInstitution | 4.97% | 2.45M | filed Feb 10, 2022 |
Federated Hermes, Inc.Institution | 4.46% | 2.20M | as of Jun 30, 2026 |
Charles Schwab Investment Management IncInstitution | 2.19% | 1.08M | as of Jun 30, 2026 |
Sixth Street Partners Management Company, L.P.Institution | 2.19% | 1.08M | as of Jun 30, 2026 |
- Kenneth D. Tuchman's transaction reports restate only vehicles that traded; the 2025 ownership statement (27.85M) is used instead.
Insider tradesForm 4
| Date | Insider | Role | Shares | Avg price |
|---|---|---|---|---|
| Mar 5, 2026 | Marc Holtzman | director | +23,056 | $2.68 |
| Mar 9, 2026 | Marc Holtzman | director | +50,000 | $2.49 |
| Mar 2, 2026 | Marc Holtzman | director | +50,000 | $2.31 |
| Mar 4, 2026 | Marc Holtzman | director | +50,000 | $2.37 |
| Dec 17, 2025 | Steven Anenen | director | −4,000 | $3.85 |
- Concentrix
Large CX outsourcing peer across care, support, analytics, and automation
- TELUS
Public parent of TELUS Digital, overlapping in digital CX and AI data
- Genpact
Process outsourcing and operations transformation overlap with CX delivery
- TaskUs
Digital-native CX, trust and safety, and AI data services peer
- Conduent
Customer experience and digital business process services overlap
- Accenture
Consulting and managed-services rival for CX technology transformation
- ExlService
Data, AI, and digital operations peer in CX and back-office workflows
Compare
| Company | Price | Change | |||||
|---|---|---|---|---|---|---|---|
| TTEC | $1.24 | +0.82% | $59.6M | — | 1.0 | 0.0 | −11.3% |
| Concentrix | $29.69 | +7.85% | $1.68B | — | 2.6 | 0.2 | +1.9% |
| TELUS | $8.67 | −0.12% | $13.55B | — | 23.4 | 0.9 | −7.0% |
| Genpact | $33.83 | −0.73% | $5.78B | 10.1 | 7.9 | 1.1 | +7.1% |
| TaskUs | $8.70 | +0.58% | $780.3M | 7.5 | 6.3 | 0.6 | +5.0% |
| Conduent | $1.66 | +1.53% | $252.8M | — | — | 0.1 | −29.7% |
| Accenture | $184.25 | −1.00% | $113.89B | 14.9 | 12.8 | 1.6 | +5.6% |
| ExlService | $35.27 | +0.02% | $5.35B | 22.2 | 14.7 | 2.4 | +15.6% |
| Median | 12.5 | 10.4 | 0.9 | +5.0% |