8x8 (EGHT)
Combines contact center, unified communications, and APIs on one cloud platform.
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Sells an AI-enabled Platform for CX that combines contact center, unified communications, and CPaaS. Revenue is mainly subscription-based, with usage from communications APIs, AI interactions, and telephony minutes, and the business is global with most employees outside the United States.
Runs one AI-enabled Platform for CX that combines 8x8 Contact Center, 8x8 Work / Unified Communications, 8x8 CPaaS, AI Studio, Engage, Resolve, Pulse, and Microsoft Teams extensions. Subscription plans drive the core model while usage revenue comes from APIs, AI interactions, and telephony minutes.
Built from a 1987 semiconductor and video-compression origin, the portfolio now reflects Packet8 VoIP, Wavecell CPaaS, Fuze enterprise communications, and Maven Lab APAC messaging. The customer and employee footprint is global, with the workforce mostly outside the United States.
Execution centers on consolidating customers onto one platform and linking contact-center data with routing, sentiment analysis, live agent guidance, and journey optimization. The model depends on customer-data trust, third-party integrations, and continued migration of communications workloads to cloud platforms.
Company facts
Target rangeAs of Sep 21, 2026
Latest analyst notes
| Date | Firm | Action | Prior | Current |
|---|---|---|---|---|
| Dec 13, 2024 | Mizuho | Downgrade |
EPSReportedEstimate
RevenueReportedEstimate
Balance sheet, Jun 30, 2026Cash & short-term investments $90.6M · Total debt $357.5M · Total assets $672.8M · Shareholders' equity $147.8M
- Revenue
- $190.2M
- Operating income
- $4.4M
- Net income
- −$1.2M
No dividends on record.
| Institutions | ≈ 72.13% | 104.17M shares | |
|---|---|---|---|
| 180 holders · as of Jun 30, 2026 · largest filers plus last quarter's tail | |||
| Insiders | 6.91% | 9.98M shares | |
| 13 holders · as of Sep 16, 2026 | |||
| Other | ≈ 20.96% | 30.28M shares | |
| remainder | |||
144.44M company shares as of Sep 22, 2026 · institutions as of Jun 30, 2026 · holders as of their latest filing
This quarter's institutional total failed a plausibility check; shown: the largest filers plus last quarter's remainder.
Top shareholders13F · 13D/G · Form 4
| Holder | Stake | Shares | Date |
|---|---|---|---|
BlackRock, Inc.Institution | 8.35% | 12.06M | as of Jun 30, 2026 |
Vanguard Portfolio Management LLCInstitution | 5.30% | 7.66M | as of Jun 30, 2026 |
Vanguard Capital Management LLCInstitution | 4.11% | 5.94M | as of Jun 30, 2026 |
Acadian Asset Management LLCInstitution | 3.93% | 5.68M | as of Jun 30, 2026 |
Steven A. CohenInsider | 3.36% | 4.86M | filed Jun 12, 2019 |
Insider tradesForm 4
| Date | Insider | Role | Shares | Avg price |
|---|---|---|---|---|
| Sep 11, 2026 | Andrew F. Burton | director | −107,085 | $1.81 |
| Sep 11, 2026 | Laurence Denny | officer: Chief Legal Officer | −9,433 | $1.82 |
| Aug 7, 2026 | Kevin Kraus | officer: Chief Financial Officer | −34,329 | $2.32 |
| Jul 27, 2026 | Elizabeth Harriet Theophille | director | −20,207 | $1.81 |
| Feb 17, 2026 | Laurence Denny | officer: Chief Legal Officer | −5,000 | $2.55 |
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- NiCE (ADR)
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- Twilio
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- Cisco Systems
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- Ericsson (ADR)
Vonage-led CPaaS, UCaaS, and CCaaS overlap
Compare
| Company | Price | Change | |||||
|---|---|---|---|---|---|---|---|
| 8x8 | $1.89 | +0.80% | $265.1M | 58.6 | 5.2 | 0.4 | +4.8% |
| RingCentral | $78.16 | +1.11% | $6.67B | 61.8 | 14.8 | 2.6 | +5.9% |
| Zoom Communications | $90.92 | +0.02% | $26.65B | 8.4 | 14.8 | 5.3 | +4.9% |
| Five9 | $37.54 | +1.42% | $2.83B | 53.6 | 10.4 | 2.4 | +10.3% |
| NiCE (ADR) | $114.65 | +0.10% | $6.71B | 16.6 | 9.6 | 2.2 | +7.7% |
| Twilio | $283.07 | +6.39% | $40.38B | 37.1 | 45.9 | 7.2 | +22.0% |
| Cisco Systems | $104.64 | −6.12% | $439.31B | 33.5 | 20.4 | 6.9 | +17.6% |
| Ericsson (ADR) | $9.79 | −4.52% | $33.66B | 13.6 | 20.0 | 1.4 | −5.4% |
| Median | 33.5 | 14.8 | 2.6 | +7.7% |