Five9 (FIVN)
Cloud contact-center platform unifying voice, digital engagement, workforce tools, automation, and AI.
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Sells a cloud contact-center platform spanning voice, digital channels, routing, workforce management, analytics, automation, and AI. Revenue is primarily subscription-based, supplemented by telephony usage and professional services; most comes from U.S.-billed customers.
Provides the cloud-based Intelligent CX Platform for enterprise contact centers, combining voice and digital engagement, intelligent routing, workforce engagement management, analytics, and workflow automation. The Five9 Genius AI suite adds AI Agents, Agent Assist, summaries, insights, and knowledge tools for self-service and agent workflows.
Earns recurring subscription revenue primarily from user licenses, with AI products priced by consumption or capacity and additional revenue from telephony usage and implementation services. Serves organizations across industries and geographies, though most revenue comes from customers billed in the United States.
Open APIs, prebuilt CRM and unified-communications integrations, and a global voice network support complex deployments. Operations depend on third-party data centers, public-cloud infrastructure, telecommunications providers, and compliance with telecom and data-protection rules.
Company facts
Target rangeAs of Sep 22, 2026
Latest analyst notes
| Date | Firm | Action | Prior | Current |
|---|---|---|---|---|
| Sep 21, 2026 | Cantor Fitzgerald | Reiterate | Rating: —Target: $32 | Target: $40 |
| Sep 16, 2026 | FBN Securities | Initiate | Rating: —Target: — | Target: $40 |
| Aug 3, 2026 | D.A. Davidson | Target | Target: $24 | Target: $22 |
| Jul 1, 2026 | Truist Financial | Target | Target: $65 | Target: $23 |
| Feb 20, 2026 | RBC Capital | Reiterate | Rating: —Target: $80 | Target: $25 |
EPSReportedEstimate
RevenueReportedEstimate
Balance sheet, Jun 30, 2026Cash & short-term investments $654.1M · Total debt $805.0M · Total assets $1.83B · Shareholders' equity $784.8M
- Revenue
- $312.4M
- Operating income
- $2.0M
- Net income
- $3.4M
No dividends on record.
| Institutions | ≈ 106.35% | 79.47M shares | |
|---|---|---|---|
| 316 holders · as of Jun 30, 2026 · largest filers plus last quarter's tail | |||
| Insiders | 4.41% | 3.29M shares | |
| 20 holders · as of Sep 21, 2026 | |||
| Strategic holders | 0.31% | 233.4K shares | |
| 1 holder · as of Mar 26, 2025 | |||
| Adds to | 111.07% | ||
74.72M company shares as of Sep 22, 2026 · institutions as of Jun 30, 2026 · holders as of their latest filing
This quarter's institutional total failed a plausibility check; shown: the largest filers plus last quarter's remainder.
These groups come from separate filings that can overlap, so they add to 111.07%; nothing is left for Other.
Top shareholders13F · 13D/G · Form 4
| Holder | Stake | Shares | Date |
|---|---|---|---|
Vanguard Portfolio Management LLCInstitution | 9.48% | 7.08M | as of Jun 30, 2026 |
BlackRock, Inc.Institution | 9.47% | 7.07M | as of Jun 30, 2026 |
Voss Capital, LLCInstitution | 6.51% | 4.87M | as of Jun 30, 2026 |
T. Rowe Price Associates, Inc.Institution | 6.50% | 4.86M | filed Aug 10, 2021 |
Ameriprise Financial IncInstitution | 5.54% | 4.14M | as of Jun 30, 2026 |
Insider tradesForm 4
| Date | Insider | Role | Shares | Avg price |
|---|---|---|---|---|
| Sep 17, 2026 | Andy Dignan | officer: President | −6,986 | $35.00 |
| Sep 8, 2026 | Andy Dignan | officer: President | −2,746 | $31.57 |
| Sep 4, 2026 | Andy Dignan | officer: President | −10,574 | $33.35 |
| Sep 8, 2026 | Tiffany N. Meriweather | officer: Chief Admin. & Legal Officer | −5,114 | $31.55 |
| Sep 4, 2026 | Tiffany N. Meriweather | officer: Chief Admin. & Legal Officer | −13,409 | $33.31 |
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CompareAfter hours
| Company | Price | Change | |||||
|---|---|---|---|---|---|---|---|
| Five9 | $37.01 | −4.29% | $2.83B | 53.6 | 10.7 | 2.4 | +10.3% |
| NiCE (ADR) | $117.76 | −0.52% | $6.71B | 16.6 | 9.9 | 2.2 | +7.7% |
| Amazon | $254.96 | −0.03% | $2.78T | 20.8 | 27.3 | 3.6 | +19.6% |
| Cisco Systems | $106.11 | −0.31% | $439.31B | 33.5 | 20.8 | 6.9 | +17.6% |
| Zoom Communications | $91.00 | +0.03% | $26.65B | 8.4 | 14.8 | 5.3 | +4.9% |
| RingCentral | $80.20 | +0.55% | $6.67B | 61.8 | 15.1 | 2.6 | +5.9% |
| Salesforce | $233.15 | −0.04% | $193.63B | 21.6 | 15.9 | 4.4 | +10.8% |
| 8x8 | $1.99 | −0.25% | $265.1M | 58.6 | 5.5 | 0.4 | +4.8% |
| Twilio | $284.93 | +0.15% | $40.38B | 37.1 | 46.1 | 7.2 | +22.0% |
| Median | 27.5 | 15.5 | 4.0 | +9.2% |